Frequently Asked Questions

 

Q: What is Vessel?

A: Vessel is a free library of stainless steel to-go mugs--think of Citi Bike but for to-go mugs. You are able to sign up and begin using our Vessel mugs instead of paper cups, taking it with you throughout your day and eventually returning it at a participating cafe or collect.

Q: Why are we doing this?

A: Contrary to popular thought, paper coffee cups are not recyclable! This is because each cup contains a thin plastic lining that is too expensive to remove. So each time you purchase a beverage to go, that cup eventually finds its way to a landfill. We believe we can do better, making it easy and stylish to take sustainability into our own hands.

Q: Where can I find Vessel?

A: We've conducted pilot launches at Murray's Cheese Shop in Greenwich Village, Brooklyn Roasting Company locations in DUMBO and in Flatiron, and Spreadhouse Cafe in the Lower East Side. We're currently revamping our service and plan to debut in our next pilot phase in early to mid 2017.  We'd love to hear from you about which cafes you want in our network.

Q: How much does it cost?

A: Nothing! There is no charge to participate in the program, however if you lose a mug we will charge a small fee.

Q: What happens if I lose a Vessel mug?

A: We will charge a $15 fee for all lost Vessel mugs, and $2 for all lost mug tops.

Q: How long can I keep a Vessel mug for?

A: Once you register and check out a Vessel mug you can keep it for up to 5 days before returning it to a participating location. 

Q: Can I buy a Vessel mug?

A: Nope, just like a library book, it’s meant to remain in the commons.

Q: Where do I return the mug?

A: Any participating location.